Frequently Asked Questions

Online Catalog Questions

• How much do you charge for shipping?
  Check out our Shipping and Handling Reference Chart 
    
• How can I get my tracking number for an online order?
  You may call us at 1.877.677.7370 or email us at Rescue@nrsweb.com with your online confirmation number, name and address and we will be glad to give you your shipping and tracking information.
   
• How can I check on the status of my backordered item?
  You may call us at 1.877.677.7370 or email us at Rescue@nrsweb.com with your online confirmation number (for online orders), name and address and we will be glad to give you the status of your backordered item.

If you have questions to add to our FAQ page or any questions regarding NRS please contact us at Rescue@nrsweb.com .

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